Policy information

What does the Scheme mean for you?

This website provides important information about the upcoming proposed transfer of Integrity Life Australia Limited (ILAL) to AIA Australia Limited (AIA Australia).
 
You can find the complete list of products transferring to AIA Australia in the Scheme Summary via the link below. If your product isn’t listed, your policy will not be impacted by the transfer.
 

How you manage your policy or product may change

You may see ILAL’s bank account name change to AIA Australia. This is a name change only.
 
There may be some changes to payment references, and you may be required to update your bank account details but we will contact you if it’s required.

Your policy or product terms and conditions have changed.

If confirmed, the Scheme will allow AIA Australia to change your Integrity Here For You (HFY) policy with a similar policy, which is called AIA Priority Protection (PP). These changes will be effective if the Scheme is confirmed by the Court.
 
You can find out how your policy has been impacted via the links below.

Learn more about the differences between AIA Australia Priority Protection and Integrity's Here For You

To learn more about the differences between your Integrity's Here For You policy and your new AIA Priority Protection policy, please see below:

Life Cover

Differences between 'Here For You' and 'Priority Protection'

Total and Permanent Disablement

Differences between 'Here For You' and 'Priority Protection'

Critical Illness

Differences between 'Here For You' and 'Priority Protection'

Income Insurance – Applied for prior to 1st of Oct 2021

Differences between 'Here For You' and 'Priority Protection'

Income Insurance – Applied for post of 1st of Oct 2021

Differences between 'Here For You' and 'Priority Protection'
To learn more about the difference between the following products:
 
  • MemberCare Life Insure Policy 
  • MemberCare Term Life Insurance Plan
  • MemberCare Term Life and Crisi Recovery plan
  • and your new AIA Priority Protection policy

Term Life

Differences between 'CUNA' and 'Priority Protection'

Branding Updates

Subject to the Scheme’s confirmation, all policy owner communication will change to AIA Australia branding.
 
You may also notice a change to the reference that appears on your bank statements.

Contact us

You can also contact your adviser or contact us directly on:

Call us directly:

Between 9am and 5pm (AEST/AEDT) Monday to Friday 1800 333 613

Send us email:

au.integritypart9@aia.com

 

Send us mail:

PO Box 6111, Melbourne
VIC 3004