Cancer Coach Program

Supporting our customers impacted by a cancer diagnosis

Shared Value Partnership

AIA Australia and Osara Health have been in partnership since 2018, providing AIA customers access to Osara Health's Cancer Coach Program. 

What is the Cancer Coach Program?

Cancer Coach is an education, support and behaviour change program designed by oncologists, empowering people to participate in their cancer care and helping them achieve improved health and lifestyle outcomes.
 
By enrolling in the program, you’ll have access to digital tools, dedicated health coaching and evidence-based educational resources, helping you feel supported and informed.

How does it work?

The Cancer Coach Program is delivered over 6 to 12 weeks, via a combination of telephone calls with a Health Coach, email and the Osara Health app. The program is designed to be flexible around your schedule, and your personal Health Coach will guide you through every step.
 
It includes:
  • Weekly education modules covering the key areas of cancer self-management including activity and exercise, symptom tracking, diet and nutrition, mindfulness, and sleep.

  • Motivational articles to help you make positive behaviour change.

  • Access to the Osara Health app to track your symptoms.

Benefits

Additional support

One on one sessions with a dedicated health coach to talk things through with.

Better conversations with medical professionals

Resources to support you and help make positive behaviour change.

Purposeful and manageable goal setting

Evidence based cancer care management strategies such as symptom tracking, sleep, diet and general wellbeing advice on mindfulness and exercise.

Strengthen habits

Access to the Osara Health app (called CancerAid) to track your symptoms and join a community where you learn from others experiences.

Take back control

If and when applicable, further support on employment planning and resetting your relationship with work.

Who are the Health Coaches?

Coaches are healthcare professionals who are experienced in providing care to patients with cancer. Your Health Coach will support you in creating a personal care plan and help you make more informed decisions about your health.
 
Your Health Coach is not a replacement for your medical care team, and they won’t provide any advice on diagnosis, prevention, monitoring, treatment, or improvement of your clinical condition.

The facts

  • 70% of Australians survive a cancer diagnosis.

  • 40% of Australian’s diagnosed with cancer are of working age.

  • 40% of cancer survivors never return to work.

Cost covered

The cost of the Cancer Care Program is covered by AIA Health, for eligible customers.

Improved outcomes

Participants who have completed the Cancer Coach Program:
 
  • are 73% more likely to return to work.

  • have an 83% improvement in their health goals.

What our customers are saying about the

Cancer Coach Program

“Very good program, the articles on the app are amazing, there is a lot of rubbish on the internet, knowing the articles are vetted is very good. The personal contact and communication is amazing. It is really unexpected this came out of my income protection claim, very good to get this”.

FAQS

All AIA Health customers are eligible to enrol in the Cancer Coach Program.

The health and wellbeing of customers impacted by a cancer diagnosis is a priority for Osara Health and AIA Health. Osara Health is proud to provide support when people need it most - to feel connected and in control after a cancer diagnosis.
 
Osara Health is transforming the way we provide cancer care by empowering people and organisations affected by cancer to thrive using expertise, empathy, and technology.
 
Participants gain access to digital tools, dedicated health coaching and evidence-based educational resources, assisting them to feel supported, informed and in control of health outcomes and their wellbeing.

The cost of the program is covered by AIA Health. 

Osara Health will hold your information in line with their privacy policy. All information is encrypted at rest and in-transit, and no health information once on program is shared with AIA Health, without your permission. Participation in this program, including Health Coach calls, is entirely confidential.

You can self enrol using the secure enrolment portal via the link on the AIA Health website, or with your consent, AIA Health will pass on your contact details to a member of the Osara Health team who will contact you at a convenient time.

You’ll receive a welcome email and within 48 hours be contacted by your personal Cancer Coach who will walk you through the program. You’ll then receive scheduled calls as agreed with your Coach over the next 6 weeks and begin to receive the program content via email and the Osara Health app.

The program is delivered over 6 weeks, although this is flexible. 

Osara Health Coaches are healthcare professionals who have had experience providing care to patients with cancer. Your Cancer Coach will support you to create a personal care plan and help you make more educated decisions about your health.
 
The Health Coach is not a replacement for the medical care team and will not provide any advice on diagnosis, prevention, monitoring, treatment, or improvement of your clinical condition.