New Simpler Review for Exclusions and Non-Medical Loadings

ARTICLE
27 August 2024 dot 2 mins read
To better support our customers who may be in a position to review an existing exclusion or non-medical loading, we have simplified our processes to allow for a simpler review where possible.

What changes have we made?

  • Previously any loading or exclusion review would require completion of the full "Increases and Additions" form in every case.

  • A more pragmatic approach is now being taken for the following loadings and exclusions which can now be reviewed with completion of the much shorter "Application to Review Exclusions and Non-Medical Loadings".

    • Travel Loadings and Exclusions
    • Pastimes Loadings and Exclusions
    • Territorial Loadings and Exclusions
    • Residency Loadings and Exclusions
    • Back/Neck/Spine exclusions
    • Joint/Musculoskeletal exclusions

  • The "Application to Review Exclusions and Non-Medical Loadings" has been designed to capture any areas of risk specifically associated with the loaded or excluded condition – meaning a lot less information and effort required and a quicker review!
    • e.g. for a travel or residency exclusion review, we will only ask two underwriting questions.

Which process do I follow?

Customer's Existing Substandard Terms

Process

Requirements
  • Travel/Pastimes/Territorial/Residency Loadings and Exclusions
  • Back/Neck/Spine exclusions
  • Joint/Musculoskeletal exclusions
    		•
    Short Form Review of Substandard Terms
    Application to Review Exclusions and Non-Medical Loadings
    (AIA and ex-CMLA)
  • All other exclusions and loadings
    		•
    Full Review of Substandard Terms
    Increases and Additions Form
    (Priority Protection - AIA)

    Application for Tailored Protection Form
    (ex-CMLA)
    To locate the document on the Adviser Portal, search for the Resources tab on the left hand side. Click on Forms, Policy Services and select either Priority Protection / PP for Platform Investors (for AIA policies) or Tailored Protection (for ex-CMLA policies). Once you've made your selection, locate the search bar and type "Application to Review Exclusions and Non-Medical Loadings".
     
    For any questions, please contact your AIA Client Development Manager or Underwriter.